How Bank of America Will Improve Erica, Its Virtual Assistant - bankinnovation.net

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How Bank of America Will Improve Erica, Its Virtual Assistant
bankinnovation.net
Bank of America is proud of its virtual assistant, Erica, which has 3.5 million users and 11 million transactions within three months of its launch, Michelle Moore, head of digital banking at BofA, said at the BAI Beacon conference in Orlando yesterday ...
What BofA has learned from its Erica rolloutAmerican Banker

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2018-12-13T09:40:06Z 250250
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