The City of Bridgetown Credit Union, the second-largest credit union in Barbados, experienced a temporary shutdown due to an overload on one of its uninterruptible power supply (UPS) devices. The incident occurred at the main office on Lower Broad Street, causing power to all the online systems across its network to shut down around 11:30 a.m. on Thursday. The problem was fixed within an hour, and the credit union was back in business.
According to Steve Belle, the Chief Executive Officer of the City of Bridgetown Credit Union, the problem was an overload in one of their UPS devices. They had to bring in TMR Sales and Service to find out exactly what went wrong. There were earlier reports of long lines outside various branches as customers faced closed doors while some others could not access the credit union’s online services. However, Belle said that as far as he was aware, not many customers were disadvantaged “at that point in time”.
This incident highlights the importance of having a reliable power supply system in place, especially for financial institutions. It also shows how a temporary shutdown can cause inconvenience to customers and disrupt business operations.