Business Process Management: Practical Guidelines to Successful Implementations

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Business Process Management: Practical Guidelines to Successful Implementations

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Business Process Management: Practical Guidelines to Successful Implementations

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title Business Process Management
subtitle Practical Guidelines to Successful Implementations
authors John Jeston
publishedDate 2018
description Frequently asked questions -- What is business process management? -- How can we demystify business process management? -- Who should be involved in bpm and what are the critical success factors? -- When should you do BPM : what are the main drivers and triggers? -- How should we start BPM : bottom-up or top-down? -- Why is it important to improve business processes before automating them? -- What are the technology components of BPM? -- Should we be customer-centric? -- Why determining BPM foundations is a critical first step? -- Why do you need a structured approach to implementing BPM? -- BPM : how do you do it? -- 7FE framework overview -- Guidelines on how to use the 7FE framework -- Foundations phase -- Enablement phase -- Launch pad phase -- Understand phase -- Innovate phase -- People phase -- Develop phase -- Implement phase -- Realize value phase -- Sustainable performance phase -- Essential introduction -- Project management -- People change management -- Leadership -- Embedding bpm in the organization -- Introduction -- Case studies -- BPM maturity -- Business process management maturity : what's in a name? -- Appendices -- Appendix A: 7FE framework summary -- Appendix B: 7 FE framework quality assurance checklist -- Glossary -- References and bibliography -- Index
pageCount 690
printType BOOK
categories Business planning
maturityRating NOT_MATURE
panelizationSummary
language en
canonicalVolumeLink https://books.google.com/books/about/Business_Process_Management.html?hl=&id=QaudtAEACAAJ
title
country_code
publication_year 2018
publication_month 1
publication_day 3
publisher Routledge
description
average_rating 5.00
link
authors

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